SOLUTIONS
Voice dispatch solution
Simplifying and streamlining communication
A unified terminal interface facilitates the work of operators in dispatch centers and unifies various communication methods.
Ensuring critical communication in dispatch centers
The main purpose of the KONOS solution is to facilitate the work of operators in dispatch centers and to unify various communication methods (telephony, radio calls, public address systems, ...) through a single interface – the dispatch terminal. The entire system is designed to allow the handling of communication lines by groups of operators, providing them with a full overview of the incoming queue status and complete control over individual calls.
Our goal is to enable the operator to focus on the core of their work (resolving crisis situations) and not lose valuable seconds searching for information or struggling with technology in situations where human lives or property are at stake.
Needs
Integration of fixed and radio networks
The dispatcher can use any communication network to communicate with personnel in the field.
Sharing information and contacts
The dispatch solution cooperates with other information systems, such as recording, public address systems, etc.
Group collaboration
Dispatchers can collaborate to cover designated territories or logical groups.
Simplification of communication
Calling into various voice networks with the minimum number of steps required
