{"id":250597,"date":"2025-08-28T08:42:14","date_gmt":"2025-08-28T06:42:14","guid":{"rendered":"https:\/\/komunikace.ttc.cz\/voice-dispatch-solution\/"},"modified":"2026-09-15T15:37:17","modified_gmt":"2026-09-15T13:37:17","slug":"voice-dispatch-solution","status":"publish","type":"page","link":"https:\/\/komunikace.ttc.cz\/en\/voice-dispatch-solution\/","title":{"rendered":"Voice dispatch solution"},"content":{"rendered":"
A unified terminal interface facilitates the work of operators in dispatch centers and unifies various communication methods.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t The main purpose of the KONOS solution is to facilitate the work of operators in dispatch centers and to unify various communication methods (telephony, radio calls, public address systems, ...) through a single interface \u2013 the dispatch terminal. The entire system is designed to allow the handling of communication lines by groups of operators, providing them with a full overview of the incoming queue status and complete control over individual calls. <\/p>\n Our goal is to enable the operator to focus on the core of their work (resolving crisis situations) and not lose valuable seconds searching for information or struggling with technology in situations where human lives or property are at stake.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div> The dispatcher can use any communication network to communicate with personnel in the field.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div> The dispatch solution cooperates with other information systems, such as recording, public address systems, etc.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> Dispatchers can collaborate to cover designated territories or logical groups.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div> Calling into various voice networks with the minimum number of steps required<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> Dispatch solution for crisis communication<\/p>\n More<\/a><\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div> DMR Tier III digital radio system<\/p>\n More<\/a><\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div> IP Private Branch Exchange (PBX) with various types of interfaces<\/p>\n More<\/a><\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Ensuring critical communication in dispatch centers<\/span><\/h2>\n
Needs<\/h1><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>
<\/span>\n\t\t\t<\/div>Integration of fixed and radio networks
<\/span>\n\t\t\t<\/div>Sharing information and contacts
<\/span>\n\t\t\t<\/div>Group collaboration
<\/span>\n\t\t\t<\/div>Simplification of communication
Products<\/h1><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>
KONOS<\/a><\/h4>\n\t\t\t\t\t\t
DIPRA<\/a><\/h4>\n\t\t\t\t\t\t
MX-ONE<\/a><\/h4>\n\t\t\t\t\t\t
Raemis<\/a><\/h4>\n\t\t\t\t\t\t